At lvbet, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a user of the lvbet platform in the Philippines.
This Privacy Policy ("Policy") is issued by lvbet ("lvbet", "we", "us", "our") and applies to all personal data processed in connection with your use of the lvbet website at lvbet.one, its subdomains, mobile applications, and any related services (collectively, the "Platform").
lvbet is committed to protecting the privacy and security of your personal information. We process personal data in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC").
By registering for an account or otherwise using the lvbet Platform, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.
For the purposes of the Data Privacy Act of 2012 and this Policy, lvbet is the personal information controller responsible for your personal data collected through the Platform. Our designated Data Protection Officer ("DPO") oversees compliance with applicable data privacy laws and can be contacted using the details provided in Section 15 of this Policy.
Where lvbet engages third-party service providers to process personal data on its behalf, such providers act as personal information processors and are bound by data processing agreements that require them to process personal data only on lvbet's documented instructions and in compliance with applicable law.
lvbet collects the following categories of personal data from users of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communication, support, regulatory notices |
| Financial Data | GCash number, bank account details, debit card details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session logs | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bets placed, session duration, feature interactions | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
| Verification Documents | Copies of government-issued ID, proof of address, selfie photographs | KYC compliance, anti-money laundering obligations |
lvbet does not collect sensitive personal information as defined under the DPA (such as health data, political opinions, or religious beliefs) unless specifically required by law or with your explicit consent.
lvbet collects personal data through the following means:
lvbet uses the personal data we collect for the following purposes:
lvbet processes your personal data on the following legal bases under the Data Privacy Act of 2012:
lvbet does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party recipients are required to handle your personal data in accordance with applicable data privacy laws and are prohibited from using your data for any purpose other than the specific purpose for which it was shared.
The lvbet Platform uses cookies and similar tracking technologies to enhance your user experience, maintain session security, and collect analytics data. Cookies are small text files stored on your device when you visit the Platform.
We use the following types of cookies:
You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Your continued use of the Platform following our cookie notice constitutes your consent to our use of cookies as described in this Policy.
lvbet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
In general, lvbet retains account data and transaction records for a minimum of five (5) years following the closure of your account, in compliance with AML regulations and PAGCOR record-keeping requirements. KYC documentation is retained for the same minimum period.
Where personal data is no longer required for any lawful purpose, lvbet will securely delete or anonymise it in accordance with our data retention schedule. Anonymised data may be retained indefinitely for analytical and statistical purposes.
lvbet implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, lvbet will notify the National Privacy Commission and affected users in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
While lvbet takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying lvbet immediately of any suspected unauthorised access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by lvbet:
To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 15. We will respond to your request within thirty (30) days of receipt, or within such extended period as permitted by applicable law where the request is complex or numerous.
The lvbet Platform is strictly intended for users who are twenty-one (21) years of age or older. lvbet does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not register for an account or use the Platform in any way.
If lvbet becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately using the details in Section 15.
The lvbet Platform may contain links to third-party websites or services for informational purposes. This Policy applies solely to personal data collected through the lvbet Platform. lvbet is not responsible for the privacy practices of any third-party websites and encourages you to review the privacy policies of any third-party sites you visit.
The inclusion of any third-party link on the Platform does not constitute an endorsement by lvbet of the linked site, its content, or its privacy practices.
lvbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision will always be indicated at the top of this page.
Where changes are material, lvbet will provide reasonable advance notice to registered users via email or a prominent notice on the Platform. Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.
We encourage you to review this Policy periodically to stay informed about how lvbet is protecting your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way lvbet handles your personal data, please contact our Data Protection Officer:
Data Protection Officer
lvbet Platform
privacy at lvbet.one
For NPC-related complaints, you may also contact the National Privacy Commission of the Philippines directly through their official channels.
Beyond the legal text, here is a plain-language look at the six core pillars of the lvbet data privacy commitment for every Filipino player on the platform.
All data transmitted between your device and the lvbet platform is protected by industry-standard TLS encryption. Your login credentials, financial details, and personal information are never sent in plain text.
lvbet collects identity documents solely for KYC and AML compliance. We do not sell, rent, or trade your personal data to any third party for commercial purposes — ever. Your data is yours.
lvbet operates in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and all NPC issuances. A dedicated Data Protection Officer oversees our compliance program.
You have the right to access, correct, delete, and port your personal data at any time. Submit a request to our DPO and we will respond within 30 days. Withdrawing marketing consent is just one message away.
We use cookies only for session security, platform functionality, and anonymised analytics. Non-essential cookies can be managed through your browser settings. No hidden tracking, no surprise profiling.
In the unlikely event of a data breach affecting your personal information, lvbet will notify you and the National Privacy Commission within the timeframes required by Philippine law — no delays, no cover-ups.
Now that you know exactly how lvbet handles your personal data, you can play with full confidence. A secure platform, transparent policies, and fast GCash payouts — built for Filipino players who value both privacy and great gaming.
21+ only. Gambling is addictive. Know when to stop. PAGCOR regulated.